To activate a program license, first insert the installation CD we sent you with your order into the CD drive (or if your order was prior to July 2005, insert the license floppy disk into the floppy drive). So we have a feature in our Windows programs to activate your license from within the program at any time. For example, sometimes this can happen when the install disk or CD does not read the license file correctly. A program can install as a demo even if you follow the normal procedure to install a fully licensed program. If you are encountering such a limit, this means your program is set at a demo level. We restrict our demo programs to certain limits for data input. I can't enter large numbers or large amounts of data. I installed my program but it does not seem to work correctly. Any such questions in the latter group will specify the program name above the question, and the program questions are in alphabetical order by program name. These questions start with general issues applying to Elite Software or all our programs in general, and then follow with some questions that are specific to certain programs. You may want to come here first before contacting us to see if your question is listed. We thought it would be helpful to compile a list of our most Frequently Asked Questions. When answering tech support calls or e-mails, we tend to see a group of common questions that are asked most often.